Services and Support

Telecommunications

Cyber Security

Mission Planning & Readiness

Telecommunications

Wakelight telecommunication engineers and technicians have decades of experience providing complete life-cycle support of large and medium size Private Branch Exchange (PBX) switches and small Key Telephone Systems (KTS). Wakelight is proficient with Voice over IP (VoIP) and Time Division Multiplexing (TDM) technology. Our Avaya and Nortel certified engineers have demonstrated expertise in the following:

• Telecommunication solution design and engineering
• Systems programming and configuration, including cybersecurity parameters
• Implementation and/or integration with existing ancillary services (voicemail, call accounting, call center, etc.)
• Continuous onsite or remote system operations and maintenance services

Our services capabilities include, but are not limited to, the following:

• VoIP/VoSIP technologies
• Secondary Crash Net connectivity/circuits
• Defense RED Switch Network (DRSN) operations support
• Iridium mobile satellite phone support
• Joint Hawaii Information Transfer System (JHITS)
• Military Strategic and Tactical Relay (MILSTAR) Satellite Communications System
• Mission Critical, emergency, contingency/exercises support
• Moves/Adds/Changes
• Cable Plant Management
  • Circuits connectivity/cross-connects and testing
  • Manage interface with long-haul circuit providers